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Get certified

When you’re done with the integration, we’d like to have a look at it to see all is working okay. We’re more strict here than with other integrations, as the impact of having something wrong here is much higher than, say, a housekeeping app, or concierge services. These are the points we’ll check:


General

  • How is the flow when connecting a new customer?
  • How do you map rate plans?

ARI

  • Change Prices, Restrictions and Availability in apaleo and verify the data is received by you. Ensure prices with decimal are received correctly
  • Are changes to surcharges for extra adults transmitted correctly?
  • How are prices for additional services like breakfast synchronised? (if applicable)
  • Is information about taxes (afterTax, beforeTax) relevant for you? If yes, how do you use it?

Reservations

  • Book a rate plan with an included service
  • Book multiple rooms in one booking (e.g. for Booking.com reservations with all room stays)
  • Test reservations with prices that have decimal places to ensure they are handled correctly
  • Test reservations with different pricing types (BeforeTaxesWithVat, BeforeTaxes or AfterTaxes)
  • Change arrival and departure
  • Add rooms to a booking or cancel rooms
  • Change guest data for the primary and for additional guests
  • Receiving proper number of adults and / or children per room
  • Cancel a booking
  • Add and remove extras on a reservation
  • How do you handle credit cards, including transmission of virtual cards?
  • How do you treat exceptions if e.g. you cannot deliver a reservation?