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Get certified

When you’re done with the integration, we’d like to have a look at it to see all is working okay. We’re more strict here than with other integrations, as the impact of having something wrong here is much higher than, say, a housekeeping app, or concierge services. These are the points we’ll check:


General

  • How is the flow when connecting a new customer?
  • How do you retrieve reservations and folio information?

Folios

  • Search a guest by room number or name
  • Search a guest folio
  • Post charges to the guest folio when the hotel owns the POS
  • Post charges to the guest folio when the hotel does not own the POS outlet
  • Post payments to the guest folio
  • Refund payments on the guest folio if required
  • Create an external folio for non-room charge and payment postings
  • Post charge with the correct amount, VAT, and service type on the external folio
  • Map POS payments methods with apaleo and post payments to the external folio
  • Close folios