Get certified

When you’re done with the integration, we’d like to have a look at it to see all is working okay. We’re more strict here than with other integrations, as the impact of having something wrong here is much higher than, say, a housekeeping app, or concierge services. These are the points we’ll check:

General

• How is the flow when connecting a new customer?

Rates

• Change Rates, Restrictions and Availability in apaleo and verify you receive the data.
• Are changes to rate plans transmitted correctly?
• Are changes to rates sent accurately?
• Are changes to restrictions communicated correctly?
• Is information about taxes (afterTax, beforeTax) relevant for you? If yes, how do you use it?

Reservations

• Search offers for a rate plan
• Search service offers for the selected rate plan
• Book a rate plan with an included service
• Book multiple rooms in one booking (e.g. for Booking.com reservations with all room stays)
• Test reservations with prices that have decimal places to ensure they are handled correctly
• Test reservations with different pricing types (BeforeTaxesWithVat, BeforeTaxes or AfterTaxes)
• Change arrival and departure
• Add rooms to a booking or cancel rooms
• Change guest data for the primary and for additional guests
• Receiving proper number of adults and / or children per room
• Cancel a booking
• Add and remove extras on a reservation
• How do you handle credit cards, including transmission of virtual cards?
• How do you treat exceptions if e.g. you cannot deliver a reservation?