Overview

apaleo Pay is the integrated process for guest payment collection. It centralizes the payment information from all multi-channel transactions to provide you with a guest-centered payment experience. From when guest books a hotel, when they grab a drink at the bar, to when they check out, all transactions are recorded in one place, easily manageable for everyone on staff.

apaleo Pay automatically works with IBEs and OTAs to make sure you get your payments, regardless of how you choose to work with them: Hotel Collect, Virtual Cards, or OTA Payment Services.

Before you start, we recommend checking out the apaleo Pay guide. Here’s how the pre-payment flow in apaleo Pay looks like: